WhatsApp Business Solution
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Connect with your customers on WhatsApp
Raise customer satisfaction and loyalty with professional, efficient, and data-protection-compliant communication on the worldwide leading messaging app, WhatsApp.
Get started today with MessengerPeople, your verified WhatsApp Business Solution Provider!
Why offer customer communication via messaging apps?
Most-Used Messaging App
Billions of WhatsApp users globally.
No waiting time
Communicate with your customers synchronously and asynchronously.
Guaranteed end-to-end encryption and GDPR-compliant communication.
Official Business Account
Official, verified Business Account.
Use Case: Customer Service in 1:1 Chat
Let your customers contact your company over messaging apps. Offer individual consultation in 1:1 chat, for topics including:
- Questions about bills and payment
- Product information
- Individual problems
- Changing or updating personal data
Use Case: Notifications & Alerts
Use messaging apps to send your customers important information or updates in real-time, reaching them on their smartphone lock screen.
- Verification – such as registration or log in confirmation, two-factor authentification, etc.
- Confirmation – for example, booking or payment confirmations.
- Alert – delivery status, flight time changes and more.
- Reminder – for an appointment or an unpayed bill, etc.
Your MessengerPeople Solution for WhatsApp
With the Messenger Communication Platform you can manage your WhatsApp customer communication professionally, efficiently, and in full compliance with data protection regulations. As a verified WhatsApp Business Solution Provider, we handle your complete technical integration with the WhatsApp Business API.
Intuitive Ticket System
Modern ticket system with simple ticket assignment per Drag & Drop or Autorouting.
Your support employees work in defined roles as well as efficiently together as a team.
Become more efficient with pre-defined answers.
Unified Messenger Solution
Offer customer service over a variety of messaging apps simultaneously (WhatsApp, Apple Business Chat, Facebook Messenger, Telegram, Viber) and manage customer messages centrally on our platform.